Contact Us

We’re here to help with questions regarding orders, recharges, payments, and TopSIM services.

Customer Service Hours

Sunday–Thursday: 09:00–18:00

Friday, Saturday, holiday eves, and holidays: the phone service center is closed

The TopSIM website and ordering system are available 24 hours a day, 7 days a week.

Service Outside Regular Hours

You can send us a message via WhatsApp or email at any time.

Outside regular service hours, including Fridays, Saturdays, holiday eves, and holidays, messages may be reviewed subject to availability.

For urgent issues related to an existing order or recharge, we do our best to assist when possible. However, response times are not guaranteed outside regular service hours, and non-urgent inquiries will be handled during the next available service hours.

Phone

073-3260478

Phone support is available Sunday–Thursday, 09:00–18:00.

WhatsApp

073-3260478

You can send us a message at any time. Replies are provided during regular service hours and outside those hours subject to availability.

Email

support@simtop.co.il

Technical Support for Your Mobile Line

TopSIM provides purchase and recharge services. For issues related to network coverage, mobile data, balance, or network services, you may need to contact the mobile provider that your SIM card belongs to

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